We have a 30-day return policy from the delivery time
The following terms and conditions apply to all orders placed on our website. We reserve the right to amend these terms without prior notice whenever deemed necessary and to use our discretion for any final decisions about issues between our two parties when applicable.To return please communicate by mail at info@NaturalBeauty247.com
Damage or Missing items: Damaged or missing items must be reported within 7 days of receiving your shipment. To report damaged or missing items e-mail us at info@NaturalBeauty247.com
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Any item not in its original condition is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery
Thee is no restocking fee.
There is no cost for returning in case case of this happens when the product is incorrect, damaged by the carrier or defective in another way
You will be responsible for paying actual shipping cost for your own shipping costs for returning your item in case of purchased the wrong product, it doesn’t fit or they no longer want the item .
conditions: product condition should be new and with same label ,packaging in box to meet our return policy
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 working days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@NaturalBeauty247.com.
Sale items
Only regular-priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@NaturalBeauty247.com and send your item to:1836 W Spur Dr, Phoenix, AZ 85085, USA
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
To return your product, you should mail your product to: Address : 1836 W Spur Dr, Phoenix, AZ 85085, USA
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at info@NaturalBeauty247.com for questions related to refunds and returns.
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Address: 1836 W Spur Dr, Phoenix, AZ 85085, USA
Email: info@naturalbeauty247.com
Phone: +1(928) 202-0992